Official explanations only · checked 18 October 2026
tools/error-codes Error Codes
More on Red Dead Online: requirements, patch notes and more.
Red Dead Online: 24 error codes explained by Rockstar Games, including 0x20010006, 0x20010006, 0x21002001, 0x50060000, 0x50060190 and 0x50060198. Each line gives what Rockstar Games says the code means, what it says to do, and a link to its page. No official explanation is published for 0x20010004, 0x40003002.
| Code | What it means | What Rockstar Games says to do | Source |
|---|---|---|---|
0x20010006 |
Disconnection from Red Dead Online "due to a fault on Rockstar game services", related to connectivity problems during online sessions. | Add Red Dead Redemption 2 as an exception in your antivirus (e.g. Windows Defender exclusions). | Official page updated 15 Aug 2025 |
0x20010006 |
Kick with this code while starting matchmaking during the Red Dead Online introduction mission. | Enter the mission as a solo player instead of choosing matchmaking. | Official page updated 1 May 2024 |
0x21002001 |
Disconnected because the connection to Rockstar Games Services was lost, as a result of a connectivity issue. | Check your internet connection and speed and the Rockstar Games Service Status page. | Official page updated 18 Sep 2025 |
0x50060000 |
Unable to connect to Rockstar Games Services, caused by a communication issue between the services and your IP address. | Reset your router (unplug about 10 minutes) and change your DNS servers. | Official page updated 8 Jul 2025 |
0x50060190 |
Unable to connect on Xbox One because of a connectivity issue between your router and the game network. | Check and open up your NAT type. | Official page updated 18 Sep 2025 |
0x50060198 |
Your network address or configuration can't communicate with Rockstar Games Services (ISP, device or network setup). | Check whether rockstargames.com loads and that your network allows traffic; contact your ISP if not. | Official page updated 7 Jan 2025 |
0x10001023 |
Disconnected because your network address or configuration cannot communicate with Rockstar Games Services. | Open UDP ports 6672 and 61455-61458 and change your DNS servers. | Official page updated 18 Sep 2025 |
27140000 |
Unable to join: failed to retrieve session details from the target player, caused by network connectivity problems. | Check your connection and service status, reset your router, and allow the launcher and game through Windows Firewall. | Official page updated 29 Sep 2025 |
0x500a0lf4 |
Red Dead Online cannot connect to the PlayStation Network servers, possibly due to maintenance or an outage. | Check the Rockstar Games Service Status page. | Official page updated 22 Mar 2024 |
0x10024000 |
Error accepting the policies: the game can't reach Rockstar Games Services to verify you accepted the Terms of Service. | Change your DNS servers. | Official page updated 8 Jul 2025 |
0x10023190 |
Unable to connect to Red Dead Online because of communication errors between your machine, router or ISP and Rockstar servers. | Open UDP ports 6672 and 61455-61458 and change your DNS servers. | Official page updated 18 Sep 2025 |
0x10023 (series) |
Codes starting 0x10023 mean one or more assets failed to load from Rockstar Game Services; the remaining digits are hex HTTP status codes. | Make sure no proxy or VPN is used, check your connection and the Service Status page. | Official page updated 13 Aug 2025 |
0x1000012c |
Red Dead Redemption 2 Story Mode error when the save file in OneDrive is out of sync with the copy on your PC. | Fix the OneDrive sync problem following Microsoft's guide. | Official page updated 11 Apr 2024 |
0x99380000 |
Failed to connect to Rockstar game services: the game can't download or verify User Generated Content. | Avoid proxy/VPN, check your connection and the Service Status page, try another browser or device. | Official page updated 14 Aug 2025 |
0x99580024 |
The game is unable to communicate with Rockstar Games Online Services. | Check your connection, service status, firewall and open ports. | Official page updated 30 Apr 2024 |
0x30005001 |
Red Dead Online lost connection to the server because of a connection timeout. | Check the Service Status page and your internet connection, then try again. | Official page updated 30 Apr 2024 |
0x50170000 |
Disconnected due to a fault on Rockstar Games Services; the game can't communicate with Rockstar Games Online Services. | Check your connection, service status and firewall. | Official page updated 20 Apr 2024 |
FFFFFFFF |
"Unknown error" on PC caused by some external audio devices, outdated graphics drivers or a misconfigured advanced graphics setting. | Plug in audio devices after the game boots, update GPU drivers, or switch the graphics API between Vulkan and DirectX 12. | Official page updated 26 Jul 2024 |
ERR_GFX_INIT |
Failed to initialize graphics device when launching Red Dead Redemption 2 on PC. | Update graphics drivers, delete the RDR2 settings files, or change Advanced Graphics settings in system.xml. | Official page updated 12 Jun 2024 |
Error Code: 18 |
Rockstar Games failed to initialize graphics device because of a problem with your Graphics API settings (RDR2 on PC). | Edit the RDR2 settings file to change kSettingAPI_Vulcan to kSettingAPI_DX12. | Official page updated 28 May 2024 |
This version of Windows is no longer supported by Red Dead Redemption 2 |
Windows 7 is no longer supported for Red Dead Redemption 2 and Red Dead Online. | Upgrade to at least Windows 10 April 2018 Update (v1803). | Official page updated 20 Apr 2024 |
Activation Error – Your Rockstar Games account is not entitled to Red Dead Redemption 2 |
The game cannot connect to Rockstar servers to verify you own it. | Check your network connection and the Rockstar Games Service Status page. | Official page updated 2 Oct 2024 |
Activation Required – Verifying game ownership failed and your offline activation data could not be loaded |
RDR2 cannot connect to Rockstar servers to verify that you own the game. | Check your network connection and the Rockstar Games Service Status page. | Official page updated 13 Jun 2024 |
Failed to initialize BattlEye Service: Driver Load Error (1072) |
Something on your system is preventing BattlEye from installing or starting (GTA Online or Red Dead Online). | Add the BattlEye folder to your antivirus exceptions. | Official page updated 18 Jul 2025 |
No official explanation published for 0x20010004, 0x40003002, as of 18 October 2026. We do not list unofficial fixes.
Quick answers
tools/error-codes error questions
What is Red Dead Online error 0x20010006?
Disconnection from Red Dead Online "due to a fault on Rockstar game services", related to connectivity problems during online sessions. Rockstar Games says: Add Red Dead Redemption 2 as an exception in your antivirus (e.g. Windows Defender exclusions).
What is Red Dead Online error 0x20010006?
Kick with this code while starting matchmaking during the Red Dead Online introduction mission. Rockstar Games says: Enter the mission as a solo player instead of choosing matchmaking.
What is Red Dead Online error 0x21002001?
Disconnected because the connection to Rockstar Games Services was lost, as a result of a connectivity issue. Rockstar Games says: Check your internet connection and speed and the Rockstar Games Service Status page.
What is Red Dead Online error 0x50060000?
Unable to connect to Rockstar Games Services, caused by a communication issue between the services and your IP address. Rockstar Games says: Reset your router (unplug about 10 minutes) and change your DNS servers.
What is Red Dead Online error 0x50060190?
Unable to connect on Xbox One because of a connectivity issue between your router and the game network. Rockstar Games says: Check and open up your NAT type.
What is Red Dead Online error 0x50060198?
Your network address or configuration can't communicate with Rockstar Games Services (ISP, device or network setup). Rockstar Games says: Check whether rockstargames.com loads and that your network allows traffic; contact your ISP if not.
What is Red Dead Online error 0x10001023?
Disconnected because your network address or configuration cannot communicate with Rockstar Games Services. Rockstar Games says: Open UDP ports 6672 and 61455-61458 and change your DNS servers.
What is Red Dead Online error 27140000?
Unable to join: failed to retrieve session details from the target player, caused by network connectivity problems. Rockstar Games says: Check your connection and service status, reset your router, and allow the launcher and game through Windows Firewall.
Why is my Red Dead Online error code not listed?
We list only codes Rockstar Games explains. As of 18 October 2026, no official explanation is published for 0x20010004, 0x40003002.
Each meaning and fix is a one-line summary of the publisher's own page, linked on its row. Publishers update these pages; we re-check monthly. All games.